Providing information protection & privacy consulting services

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About us

Navigate LLC provides comprehensive information protection & privacy consulting services to help organizations manage risk, achieve business objectives, and meet compliance requirements.

Founded by industry pioneer Chris Zoladz in 2009, who created and oversaw Marriott International Inc. 's information protection and privacy program, Navigate is a nimble team of highly experienced professionals with real-world experience who deliver practical, custom solutions to today's information protection & privacy challenges. We have resources and teaming relationships that provide depth and diversity of skills for clients of all sizes.

Navigate provides a wide range of services that include assessments, remediation, improvement planning, execution assistance, incident response preparedness and incident response management.

The Navigate Difference

Every organization has unique information protection & privacy challenges. Our customized strategies provide a practical approach based on your specific products, services, customers, and mission. Everything we do is aimed at delivering the results you need within your time frame, and in a manner designed to complement, rather than disrupt, delivery of your core mission—Navigate delivers complete, practical solutions and maximum value for your investment.

Our mission

Navigate’s mission is to help organizations manage their information protection & privacy risks, achieve business objectives, and meet compliance requirements by providing comprehensive high-value information protection & privacy services.

Our clients

Since 2009, Navigate has had the privilege of helping clients across a variety of industries advance their information protection & privacy capabilities. From start-ups to Fortune 50 multinational corporations, our clients have come to us from a variety of sectors.

Client confidentiality is a cornerstone of all the services we provide, therefore, we've intentionally omitted specific client names from our website. Feel free to contact us for references.


  • Air transportation
  • Athletic apparel
  • Automotive
  • Biotechnology
  • Cloud service providers
  • Cosmetics
  • Digital marketing
  • E-commerce
  • EdTech
  • Engineering and Construction
  • Federal government
  • Health care
  • Hospitality
  • Industry associations
  • Insurance
  • Law firms
  • Manufacturing
  • Media
  • Personal health and activity management
  • Pharmaceutical
  • Professional service firms
  • Retail pharmacy
  • Social media
  • Software
  • Telecommunications
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Services

Our clients routinely need an assessment of their current information protection and privacy capabilities for a variety of reasons that include being able to answer questions such as:

Assessments

We routinely perform compliance assessments against frameworks such as the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), Generally Accepted Privacy Principles (GAPP) and others.

Improvements

When you need to make privacy program improvements to meet business or compliance needs, we can provide the necessary planning, execution and management to achieve the desired outcomes.

Operational Support

If you need assistance performing operational tasks such as developing your Privacy Program Roadmap, preparing presentations to the Board, or completing Privacy Impact Assessments (PIAs) we can provide the expertise to meet your needs.

Legislative Monitoring

We can provide a monthly legislative report of the latest privacy and cybersecurity legislative activities.

Incident Response

We can assist in incident response plan creation, improvement, tabletop testing, and managing an actual incident response.

Leadership

Chris Zoladz

Founder

CIPP/US/IT/E/G, CIPM, CISSP, CPA
Chris Zoladz is the Founder of Navigate LLC. Prior to founding Navigate in April 2009, Chris was the Vice President, Information Protection & Privacy at Marriott International, Inc., a function he created in 1999. In this role Chris had responsibility for all global information protection & privacy activities including executive advocacy, policy, awareness programs, training, information mapping, risk assessment, remediation, PCI compliance and legal compliance. He also served as the Company’s HIPAA Security & Privacy Officer. Chris and his team collaborated with management across all Marriott business units and departments to ensure that the Company’s valuable information assets were identified, adequately protected and leveraged for economic gain in a privacy-sensitive manner. Chris also served as the Chair of Marriott’s Information Security & Privacy Governance Committee and was a member of the eBusiness Council.

Chris joined Marriott from Ernst & Young where he last served as the Mid-Atlantic Area Office Director of IT Audit and Security Services. In this role Chris led a practice group focused on delivering information systems audit and security consulting services to clients. Chris also served on the Ernst & Young IT Assurance & Advisory Services Practice Management Committee. 

Chris is a past-chairman, treasurer and a founding board member of the International Association of Privacy Professionals (“IAPP”), former recipient of the IAPP Vanguard Award as the Chief Privacy Officer of the Year when he was at Marriott and a former member of the IAPP certification training faculty. He was also named one of the top privacy advisors by ComputerWorld. Chris is a past member of the U.S. Chamber of Commerce Telecommunications and eCommerce Committee and speaks frequently on privacy matters. He was also a contributing author to the book titled “Building an Information Privacy Program – A Practitioner’s Guide.”

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Donna H. Fickett

Managing Director

CIPP/US/G and CIPM
Donna Fickett is the Managing Director with Navigate LLC. Donna has spent her career in the areas of systems development and program management, and since 2005 has focused on information protection and privacy. Throughout Donna’s time within the privacy profession she has gained deep experience in risk assessments, compliance assessments, global commercial privacy topics, advising software development efforts on privacy integration, employee awareness programs, credit card security program compliance, incident response, policy development, and internal and external compliance evaluations and governance activities.

Since joining Navigate in 2014,  Donna has provided assessment services against a variety of different privacy frameworks including GDPR, Privacy Shield, HIPAA, GAPP, and most recently the CCPA.  Following assessments, Donna often works with clients to shape their remediation strategy and develop remediation plans customized to make progress at a pace aligned with organizational priorities.  

Prior to joining Navigate in January 2014, Donna was a Lead Enterprise Business Strategist serving US Federal government clients of the MITRE Corporation, focusing on operational implementation of privacy and information protection requirements, strategy and policy development. Prior to joining MITRE in 2010, Donna was the Senior Director of Information Protection & Privacy at Marriott International, Inc.   Donna began her career at Martin Marietta Corporation (now Lockheed Martin) and directed software development and program management efforts at Freddie Mac and Marriott International, Inc., prior to joining Marriott’s information protection and privacy team. Donna is also a former member of the International Association of Privacy Professionals certification faculty.

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Contact

We would be delighted to discuss your needs and how we can be of assistance. You can contact us at info@navigatellc.net or
888-284-7309.

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